Overview
Proactive bots fail when they fire too early, too often, or with the wrong message. A popup that appears 3 seconds after landing on a page is not proactive support — it is an interruption. A message that says "Can I help you?" when the user is clearly reading a pricing page is not helpful — it is noise.
A proactive bot that works fires on specific behavioral signals: the user has been on the pricing page for 90 seconds, the user has added items to cart and gone idle, the user has visited the cancellation page. Each signal indicates a specific need — and the bot delivers a message specific to that need, not a generic offer to help.
The Proactive Engagement Chatbot Script Prompt generates trigger-based proactive messages mapped to specific behavioral signals, with the right timing, the right message, and the right offer for each moment.
What you get: - Behavioral trigger identification and mapping - Trigger-to-message logic (what fires when) - Proactive message scripts per trigger - Timing and frequency rules (when not to fire) - A/B test variants for key triggers
Built for: E-commerce, SaaS, and any digital product that wants to engage users at the right moment rather than interrupting them at the wrong one.