Overview
Most supplier scorecards are PowerPoint theater. They show subjective ratings, anecdotal examples, and aggregate scores that everyone agrees look "about right". When a strategic supplier starts missing OTIF, there is no data to escalate — just procurement's gut feeling that service has declined.
The Supplier Performance Tracking System builds objective, weighted scorecards from operational data: on-time-in-full (OTIF), quality (defect rate, first-pass yield), responsiveness (response time, issue resolution), and cost (price compliance, invoice accuracy). Each supplier gets a composite score, a tier, and trend — driving QBRs that are data-led, not narrative-led.
What you get: - KPI definitions with measurable data sources - Weighted scorecard formula per supplier segment - 4-tier supplier classification (Strategic/Approved/Watch/Exit) - Trend analysis (rolling 13-week scores) - Degradation early-warning signals - Quarterly Business Review (QBR) template driven by scorecard - Supplier development action plans per tier - Benchmarking across supplier base
Built for: procurement, supply chain, and vendor management teams who need supplier decisions backed by data — not procurement sentiment.